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Your client data is treated like our own β€” only safer.

A layered security framework β€” physical, logical, people, and engagement controls β€” designed to meet the expectations of U.S. CPA firms and the requirements of Indian law.

Our security posture

Four layers of defence. One unified framework.

Aligned with ISO/IEC 27001 controls and the security expectations under the U.S. FTC Safeguards Rule, IRS Publication 4557, and Indian IT Rules, 2011 and DPDP Act, 2023.

Physical security

  • Restricted-access secure workfloors with biometric entry
  • CCTV-monitored 24Γ—7, with retention per policy
  • No removable media (USB, optical, mobile drives) on production floors
  • No personal phones, no printers on production floors
  • Visitor logs, escorted access, segregated visitor zones

Logical & network security

  • AES-256 encryption at rest; TLS 1.3 in transit
  • VPN-only access to partner-firm environments (RDP / VDI)
  • Multi-factor authentication on all administrative and remote access
  • Least-privilege access; periodic access reviews
  • Endpoint protection, patch management, host firewall
  • Centralized logging, SIEM-based alerting, periodic vulnerability scans

People security

  • Pre-employment background verification on all staff
  • Individual NDAs signed by every team member, refreshed annually
  • Annual mandatory security and data-protection training
  • Role-based access controls aligned to engagement and service line
  • Documented joiner/mover/leaver process with immediate access revocation

Engagement & contractual controls

  • Master Services Agreement (MSA) and engagement-level SOW with every partner firm
  • Mutual Non-Disclosure Agreement (NDA) executed before any data exchange
  • Data Processing Addendum (DPA) where required by the partner firm
  • Sub-processor list maintained, with prior notification of changes
  • Right-to-audit clause available in MSA on request
Incident response

Documented playbooks. Prompt notification. No silence.

Our Information Security team maintains a documented incident-response plan covering identification, containment, eradication, recovery, and post-incident review.

In the event of a confirmed security incident materially affecting a partner firm's data, we commit to:

  • Initial notification to the affected partner firm within 72 hours of confirmation
  • A written incident summary, including known scope, root cause, and remediation plan
  • Co-operation with the partner firm's regulatory notification obligations (state Attorneys General, FTC, IRS as applicable in the U.S.)
  • Notification to relevant Indian authorities, including CERT-In, in accordance with the IT Act and DPDP Act

Framework alignment

ISO/IEC 27001 controlsβœ“
FTC Safeguards Rule (U.S.)βœ“
IRS Publication 4557βœ“
IT Rules 2011 (India)βœ“
DPDP Act, 2023 (India)βœ“
CERT-In reportingβœ“
Operating model

How we work in your environment, not ours.

We work inside your systems

Wherever possible, our team accesses your environment via VPN / RDP / VDI, so client data remains within your perimeter β€” we view but do not extract.

Where extraction is needed

Data leaves your environment only when explicitly required for processing (e.g., tax-preparation software input) and is held in encrypted form, with access limited to the engagement team.

Data minimization

We request only the data needed for the engagement scope. Out-of-scope data is returned or securely destroyed in accordance with the agreed retention schedule.

Sub-processors

Limited to essentials (secure hosting, communication, professional advisors). A current list is available on request and updated changes are notified to partner firms in advance.

Audit & assurance

Right-to-audit provisions are available in our MSA on request. We are willing to complete partner-firm security questionnaires and provide evidence of controls.

Continuity

Daily encrypted backups, documented business-continuity and disaster-recovery procedures, and periodic restoration testing.

Have a security questionnaire? Send it across.

We routinely complete partner-firm security and vendor-risk questionnaires. Email us and we'll typically return a completed response within 5 business days.

security@entigrityservices.com β†’